[NaNoBlogMo:13-14] Internet Down!

I missed posting on Saturday and Sunday (and now Monday because I didn’t finish this post in time) because my Internet is down. I’m posting this from outside of my home…

Still plugging along with the Snowflake Method of writing my book this year. I have condensed my 27 sentence paragraph down to the 5 sentences it is supposed to be. However, I’m not certain that I’m 100% satisfied with it. If you read this post, you will see the original 27 sentences. Here is the condensed version:

Sanye Grant had made it to the big time in I.T. — network management. There was only one problem: Sanye hated her job with a vengeance. So much so that she left it and accepted a front desk clerical position just to get out. Clearly this was just an escape because within two weeks Sanye left the clerical job and accepted a junior level position on The Helpdesk. It wasn’t until she began working on The Helpdesk that Sanye discovers she walked straight into a fire storm, starting with the fact that her salary was $10K higher than the senior techs and they knew it…

I am still massaging it. It’s getting there, but it doesn’t have that “punch” that I am looking for… Right now, in my opinion, unless you are a tech geek when you read this summary there is nothing that compels you to purchase. But really, the book is a hilarious tale of the antics of real adult people who work on a helpdesk but act like kindergartners. Gossip, backbiting, sexual indiscretions, racial preference, office politics — it is all a part of the story. We are talking “The Young and The Restless”-type sagas going on over a 16 year time span. The 16-years that I have been a member of The Helpdesk…

It is not a story about me. It is a creative non-fiction story about the shit that has happened over the last 16 years on The Helpdesk where I work. There are tales of a bipolar team member and the things that are caused by that untreated disorder. The bipolar team member is very UNaware of their condition. Thinks they are the best thing since sliced bread and the closet thing to God since Jesus…

Oh and we mustn’t forget the new manager with a Napoleon complex and a wire tap to the textbook “Management 101.” He’s a new manager and it shows clearly. His first mistake was coming in as the new manager and alienating the entire staff of The Helpdesk. Without learning who his players were, whose side his subordinates would take (thinking they’d take his side simply because he had “the title”), or anybody’s allegiances this man comes in and tries to turn the two white employees (both who happen to be supervisors — did I mention the racial preference?…) against every one else. Tries to make them his spies, having them come to him and tattle on the other staff members. Or so he thought they were until he himself got called into Human Resources…

Then there’s the dude who was given a promotion on a silver platter. This took him to an upper level of The Helpdesk: the Analyst level. He became the I.T. Analyst for one of the regional offices. A fancy term for the sole helpdesk staff member on site at an office that isn’t Headquarters. In this role, he was to support the 30 attorneys and their assistants who worked in one of the regional offices. Well — the Regional Office Administrator wanted to fire him because he couldn’t do the job! Instead, the former manager of The Helpdesk brought him back to the Headquarters office as a Senior Systems Support Specialist. That saved his job and allowed him to keep his salary. The problem? He couldn’t do the job — at the regional office or as part of a 12-member team in the Headquarters office!

The dynamics and interactions of the members of The Helpdesk, their attitudes, their work ethics (or lack thereof in this case…), their personalities all come together and play a part in the saga. My husband has heard this story for the last 16 years and he’s heard enough! LOL It is time to get this into a book series and out of his ears. He believes that I will become a best selling author with this series of books. You can’t make this stuff up!

So I will continue to work on this paragraph while looking into Step 3 in the process: “For each of your major characters, take an hour and write a one-page summary sheet that tells:

  • The character’s name
  • A one-sentence summary of the character’s storyline
  • The character’s motivation (what does s/he want abstractly?)
  • The characters goal (what does s/he want concretely?)
  • The character’s conflict (what prevents her/him from reaching this goal?)
  • The character’s epiphany (what will s/he learn, how will s/he change?)
  • A one-paragraph summary of the character’s storyline”

This is where the series will start to take form. There are many many characters in this 16 year saga. Now is the time to decide where/when each book in the series will begin and where/when each will end. This is determined by the characters because the face of The Helpdesk changes over the course of time due to employees leaving and new employees starting. Through the character sketches, the series will naturally form itself.

Now only if I can get that paragraph for the back cover to be as hot and exciting as the story itself…

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